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Response Time
We typically respond to all inquiries within 24-48 hours. For urgent issues, please use the email contact method below.
Other Ways to Reach Us
Before You Contact Us
Please check our Support Page for answers to common questions. You may find the solution to your issue faster there.
What to Include in Your Message
To help us assist you better, please include:
- iOS version (Settings > General > About)
- App version (visible in Settings tab of NarraCraft)
- Detailed description of the issue or question
- Steps to reproduce (for bugs)
- Screenshots if applicable